Who It’s For:
The Brokerage Accounting Setup is for Super Admins responsible for connecting the company’s financial accounts. This setup enables the brokerage to receive payments from agents, pay commissions, and process subscription fees through My Broker Cloud’s secure Stripe integration.

Video Walkthrough

What it Does

Brokerage Accounting Setup connects your company’s bank accounts to enable all financial transactions within My Broker Cloud. This includes:

• Receiving subscription and invoice payments from agents.
• Sending commission payouts.
• Managing company-level billing through Stripe.

Once completed, your brokerage will have a fully operational accounting connection, and the setup reminders at the top of the screen will disappear.

Where to Access

Navigate to Left Menu → Accounting → Accounting Setup.
You can also click the Setup Now button from the Accounting Reminder Banner at the top of your dashboard.

Inside Accounting Setup, you’ll see two required connection types:

1. Connect Payouts – To receive funds (invoices, agent subscription payments).
2. Connect Payments – To make payments (subscriptions, fees, or reimbursements).

Connecting Your Brokerage Accounts

Step 1: Connect Payouts

1. Click Connect Payouts to begin linking your company bank account through Stripe.
2. Enter your Business Information, including:
   • Legal Business Name
   • Business Structure (e.g., LLC, Corporation, Sole Proprietor)
   • Industry – Select Consulting Services (commonly accepted for real estate).
   • Website – Enter your company’s website address.
3. Stripe will prompt you to search for your banking institution (e.g., Bank of America, Wells Fargo).
4. Follow the secure connection process:
   • Log in to your bank through the redirected Stripe interface.
   • Select the specific account you want to connect for receiving funds.
5. Review and verify the information, then click Agree and Continue.
6. Once complete, you’ll see your connected bank listed under “Payout Account.”

Note: Always connect a business banking account in the brokerage’s name — not a personal account.

Step 2: Connect Payments

1. Next, click Connect Payments to set up how your brokerage will make outgoing payments.
2. Choose a payment method:
   • Bank Account (ACH): Recommended for the lowest processing fees.
   • Manual Bank Entry: Adds verification time but works for banks not supported by instant connection.
   • Credit/Debit Card: Faster setup, but may include higher processing fees.
3. Follow the on-screen prompts to connect or verify your payment source.
4. Once connected, your payment account will appear under “Payment Methods.”

Tip: ACH bank connections through Stripe are the most secure and cost-effective method for recurring payments.

Step 3: Confirm Connection

After both accounts are connected:

• The reminders at the top of your dashboard will disappear.
• Your brokerage is now fully enabled to send and receive payments within My Broker Cloud.
• You can view or update connections anytime in Accounting → Accounting Setup.

FAQ

Q: Why do I see reminders to complete Accounting Setup?
A: The reminders remain visible until both Payout and Payment connections are complete.

Q: Can I use a personal bank account?
A: No. You must connect a business account registered to your brokerage for compliance and processing reasons.

Q: What if my bank isn’t listed in Stripe?
A: Use the Manual Entry option and complete the verification process with test deposits.

Q: Can I connect a card instead of a bank?
A: Yes, but ACH bank connections are recommended for lower fees and easier reconciliation.

Q: How do I know if setup is complete?
A: Once both connections (Payouts and Payments) are verified, a confirmation message will appear, and all setup notifications will disappear.