Privacy Policy
Effective Date: July 1, 2025
This Privacy Policy explains how My Broker Cloud, LLC (“we,” “our,” or “us”) collects, uses, shares, and safeguards your information when you visit or use our website and platform at mybrokercloud.com. By accessing the platform, you agree to the terms in this policy.
1. Information We Collect
Information You Provide: Name, email address, company name, billing information, and any content submitted through forms or accounts.
Information We Collect Automatically: IP address, browser type, device info, usage activity, and page visit data through cookies and analytics tools.
2. How We Use Information
We use your information to provide services, process transactions, respond to inquiries, manage accounts, improve the platform, and communicate service updates. We may use anonymized data for analytics purposes.
3. Sharing Information
We do not sell your personal information. We may share data with trusted service providers (e.g., hosting, billing, communications), legal authorities when required, and business successors in a merger or acquisition. We do not share your mobile information with third parties, except as required to deliver our SMS service (e.g., messaging platforms or carriers).
4. Data Security
We use administrative, technical, and physical safeguards to protect your information. No system can be guaranteed secure, but we take reasonable steps to minimize risk.
5. Data Retention
We retain your information as long as needed for service delivery, legal compliance, or legitimate business purposes. You may request deletion of your data, subject to applicable laws.
6. Your Rights
Depending on your location, you may have the right to access, update, delete, restrict, or object to the use of your data. Requests may be submitted to privacy@mybrokercloud.com.
7. California Privacy Rights
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect, delete your data, and opt out of data sharing. Submit requests to privacy@mybrokercloud.com.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.
9. Eligibility and Age Compliance
Our platform is not intended for individuals under 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
11. Contact
Email: privacy@mybrokercloud.com