Managing Commissions

Who It’s For: Brokers, Admins, Transaction Coordinators (permissions required)


What It Does

The Commission Manager lets you calculate, split, and approve commission payouts — including pre- and post-split adjustments, agent-specific splits, brokerage fees, and CDA instructions. It automatically pulls transaction data and helps you create a compliant, accurate disbursement plan.


Video Walkthrough


Where to Access

There are two ways to open the Commission Manager:

  • From the Transactions page
    • Click the ⋯ More Actions menu on any row
    • Select Manage Commission
  • From inside a Transaction
    • Use the Manage Commission button in the top right

Step-by-Step Workflow

Overview Panel + Commission Form

  • Left Panel: Shows key data pulled from the transaction
    • Sale Price
    • Buyer/Seller Names
    • Title & Escrow Vendors
    • Basic Commission Info
  • Right Panel: Interactive form where you complete or adjust missing data

Click Create and Continue to begin.


Pre-Split Adjustments (Brokerage)

  • Adjustments that occur before commission is split with agents
  • Example: Franchise fee, royalty, or brokerage marketing fee
  • Select a saved fee or create a new one
  • Optional: Save fee for future use or apply it as a default
  • Click Update and Continue

Agent Commission Splits

  • Add or edit assigned agents (top-right ➕ icon)
  • Distribute the gross commission between agents
    • Must total 100%
    • You can assign 0% to assistants or observers

Track Credit:

  • Allocate Sales Volume and Unit Count for reporting
  • Used in production tracking (even if no commission was paid)

Agent-Specific Splits & Performance Reference

  • Each agent has a split section
  • Select flat amount or percentage
  • View dynamic data before assigning the split:
    • Year-to-date unit/volume production
    • Total commissions earned
    • Current split tier
    • Progress toward next tier
  • You can edit agent profile directly from this screen if needed
  • System calculates net commission for each agent

Click Update and Continue


Post-Split Adjustments

  • Additional adjustments after splits are calculated
    • Positive (bonus, incentive)
    • Negative (office fees, transaction fees)
  • Add notes to describe each item
  • Can be saved for future use
  • Use built-in calculator if needed
  • See real-time updates to Adjusted GCI for each agent

Click Update and Continue


Cooperating Brokerage (Optional)

  • Track co-broke amounts
  • Useful for documentation and CDA export
  • Not required if you’re not paying out to another brokerage

CDA Instructions (Commission Disbursement Authorization)

  • Add special instructions to display above or below the payment section on the CDA PDF
  • Pulls from Settings → Commission Settings → CDA Settings

Global CDA Settings:

  • From the Settings menu, Commissions > CDA Settings, you can establish defaults for generating a CDA:
  • Set CDA Signer Name and title (e.g., Designated Broker)
  • Choose who receives funds from escrow/title:
    • All to Brokerage
    • Or direct to agents (split checks)
  • Configure referral handling:
    • Referrals sent to brokerage vs. directly to the referred party
  • These settings can vary by Brokerage Location

Finalizing Commissions

  • After review, click Update Commission
  • Then click Certify Commission to lock the record

After Certification

  • Inside the Transaction → Financial Info section becomes available
  • View and download Commission Statement PDF for each agent becomes available
    • Includes detailed breakdown, bonuses, fees, splits, and adjustments

FAQs

Q: Can I edit commission info after certification?

A: To edit, you’ll need to click Manage Commission again which will unlock the record. Be sure to Certify it again after any changes, or you can Delete and recreate the commission record.

Q: What if I forgot to assign an agent?

A: Use the ➕ icon in the agent section to quickly add them during the commission entry process.

Q: What if our brokerage has unique split structures per location?

A: You can customize commission settings and CDA instructions per brokerage location.

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Updated on November 2, 2025